We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Curaçao who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Quick guides

Using my new IQOS

Discover how to use your IQOS device and what to expect in the IQOS kit.

Taking care of my IQOS device

Your resource for everything to do with keeping your device in perfect condition, including how to charge and clean your device.

Product Information

Registration & Profile

Repair & service

What should I do in case I have issues with my IQOS device?

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Contact Support

Call us free

Questions? We have answers.
+5999 690 8164
Monday - Friday
10 am - 7 pm
Saturday - Sunday
10 am - 1 pm

Email

Send us an email
contact.cw@iqos.com
Or send us a message here

This product is not risk-free and provides nicotine, which is addictive. Only for use by adults.
E produkto aki no ta liber di riesgo i ta kontené nikotina, kua ta adiktivo. Solamente pa usuario adulto.
Dit product is niet risicovrij en bevat nicotine, wat verslavend is. Alleen voor gebruik door volwassenen.