We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Curaçao who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

IQOS is simple and intuitive to use.

Discover more here.

Quick Start

The basics to begin your heated tobacco experience.

Battery and charging

An easy step, easy to understand.

Keep It clean

Keeping your device clean on a daily basis guarantees a continually great tobacco experience.

Our IQOS cleaning tools will help keep your device in top condition.

Pro Tips

Remember: your device must be fully charged to provide 10 back to back sessions!

Never twist the tobacco stick while inserting it in your Holder, it can damage the heating blade.

You only need to press once on the Holder's button to activate the heating blade. Once the light indicator goes from blinking to steady, it's ready to enjoy.

Pressing the button again may turn it off.

When the light stays white, it's ready to enjoy!

Remember to keep your Pocket Charger battery charged daily for continual tobacco enjoyment. Try to charge it at the same time as you charge your phone.

*Charging is faster if plugged to a wall power outlet than laptop's USB ports.

To ensure your IQOS delivers the best taste every time, clean your holder every day with our IQOS cleaning tools.