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We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in Curaçao who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

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Care you can count on. Privileges to inspire you.

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We?re by your side as you take the next step on your journey with IQOS.

  • Try

    Try IQOS your way

  • Get support

    Care you can count on

  • Enjoy privileges

    Made to inspire you


Create an IQOS account, register your device, unlock your extended care and support.

Discover more

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In-store guided trials, device lending, introduction to HEETS variants, guidance and support.

  • Try IQOS at home

    Try an IQOS device at home for [14] days and discover the taste of real tobacco heated, not burned.

  • Discover IQOS in-store

    Our experts are on hand to walk you through the basics and get you started on your IQOS journey.

  • Flavour range

    Explore our curated selection of HEETS variants.

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Experiences are better shared.

With our Referral program when you recommend IQOS to an adult friend*, you can both be rewarded.

Refer a friend

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Get support

Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

  • IQOS Care*

    Enjoy one-to-one support as you get set up with your device with your personal IQOS coach.

  • Troubleshooting*

    Online troubleshooting tools for you to fast-track fixing your device.

See support services

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Enjoy privileges

Be welcomed into a world of exclusive offers, inspiring ideas and unforgettable experiences, made to inspire you.

  • Rewards and privileges

    Enjoy special offers on your favourite products, voucher for referring a friend* to IQOS and more.
  • Unforgettable experiences

    Feel the joy of belonging to the IQOS CLUB member?s community with invitations to exclusive events, priority access to venues, competition to win prizes and more.

Join IQOS CLUB today and discover just how rewarding being an IQOS CLUB member can be.


Got a question? Find the answer in our FAQs.


Want to chat?

We?re here for you in-store or at your fingertips. You choose.

This tobacco product damages your health and is addictive