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How do I charge my IQOS?

  • It takes about 90 minutes to fully charge the IQOS Pocket Charger from an electrical outlet.
  • The Pocket Charger does not require a full charge to work, but if the pocket charger is fully charged you may use the holder for up to 20 time.

How do I clean my IQOS?

  • Remember to clean your IQOS Holder regularly.
  • After removing your IQOS Holder from the Pocket Charger, completely separate the cap from the IQOS Holder.
  • Insert the IQOS Holder's body into the IQOS Cleaner long brush until it stops.
  • Gently clean using a twisting motion.
  • Insert the IQOS Holder's cap into the IQOS Cleaner short brush until it stops and gently clean using a twisting motion once more.
  • Sometimes a part of a HeatStick will remain stuck in your IQOS Holder cap. To remove it, you will need to pull out the cleaning hook from your IQOS Cleaner long brush.
  • Insert the cleaning hook into the Holder's cap, then clean using a twisting, up-and-down motion.
  • Gently tap both sides of the IQOS Holder's cap to loosen and release any remaining tobacco fragments.
  • Be sure to wash the IQOS cleaning brushes periodically by rinsing them in water and leaving them to dry completely.
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